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FAQ

What is our order process ? How does it all work ?

1/ You Fall in love :

While you discover our cute products and hang out on our website, feel free to ask us anything :)

Email : weareseasters@gmail.com

Insta : @weareseasters

We would be more than glad to help you in any kind of way.

WARNING : you might fall in love Bestie and place an order…

 

2/ We produce :

As we decided to create a slow and sustainable fashion brand, we use a made-to-order process.

Which means that as soon as you place your order, we start hand making the pieces you chose just for you.

Depending on the demand, it will take us 1 to 4 business days to finish making your cute pieces.

We will obviously give you follow up all along the process.  

 

3/ We prepare and send you your beautiful package :

As we ship worldwide, no matter where you are in the world, you’ll be able to receive your Seasters parcel.

Here are the shipping details depending on where you want to receive your order :

SHIPPING TO FRANCE

Price : 8,90€

Time : 2-3 business days

 

SHIPPING TO EUROPE

Price : 23€

Time : 2-5 business days

 

SHIPPING TO THE REST OF THE WORLD

Price : 30€

Time : 3-10 business days

 

What makes SEASTERS a sustainable brand ?

First of all, it is important for us to clarify that we are unfortunately not "100% perfect" yet.
Sustainability is a very important subject and we keep learning every single day about it. 
If you bestie have some advice on stuff we could do better we would be super glad to hear about it and make the necessary changes. 
But know though that all of our choices, throughout the process of building this brand and makind cute pieces for you are the most sustainable we could make. 
 
Ethically sourced fabrics :
 
All of the fabrics we are using are either way, made from recycled fish nets or made with organic fibers. 
They are all made in Europe (we are based in France) and they are all OEKO TEX or GOTS certified. 
 
Packaging :
This part was a little bit tricky for us, because we all looove a beautiful package, but let's be honest here, the prettiest things you could find on the market are definitely not the most sustainable ones. 
We decided to follow what good old Hannah Montana told us to and tried to get the best of both worlds
After a long search, we found the most sustainable partners we could for our packaging, and every single part of it is recycled and recyclable ! 
(Can't wait to see you Bestie open it !) 
 
Slow process :
We've already talked about this, but the made-to-order process that we are using is also a way to not over stock and be more sustainable. 

 

 

 

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